Delivery Times
Please refer to the delivery estimate shown at checkout as your final expected timeline. Most orders typically arrive within 3-8 business days total.
Order Processing & Shipping
- Standard Processing: Orders placed on regular business days are processed within 48 hours.
- Holiday Schedule: During public holidays, processing time will be extended by 3–5 calendar days.
- Peak Seasons: During high-volume periods (such as Christmas, Expo Days), please monitor your logistics updates via your order page and email. If your tracking information has not been updated for more than 7 calendar days, please contact our customer support team immediately.
Shipping Rates (Canada Only)
All orders are subject to a flat $1.50 CAD packaging fee.
| Order Total | GTA (Greater Toronto Area) | Rest of Canada |
|---|---|---|
| Under $99 CAD | $5 CAD | $10 CAD |
| $99 CAD and over | FREE | FREE |
Delivery Times (After Shipping)
- GTA: 3-5 business days
- Rest of Canada: 5-8 business days
Important Notes
Order Tracking
Once your order has shipped, you will receive a tracking number via email. You can use this number to check real-time updates directly on the carrier’s official website.
Holiday & Peak Season Delays
Please be aware that carrier delays are common during the November–December holiday season and major sales events. We recommend planning ahead and placing orders early for holiday gifting.
Exclusively Shipping within Canada
We currently only ship to addresses within Canada. As our partner brands originate from China, customers in other regions are encouraged to contact those brands directly for local purchasing options.
Stock Availability
If an item is out of stock, processing times may be extended. We will notify you immediately via email if your order is affected by inventory issues.
Checkout Estimate as Final Reference
Please always rely on the specific delivery estimate provided at checkout. This timeline is the most accurate reference for your order, as it is generated based on your shipping address, order volume, and our warehouse's current real-time processing capacity.
